Delete your Pair Studio account

In the app

Sign in and open You → Manage account → Delete account. Follow the confirmation to submit your request. The operator handles requests; the app confirms receipt, not immediate deletion.

Without the app

Email support@pairstudio.space with the subject “Delete my Pair Studio account”. Use your account email if possible. If you cannot access it, explain that to support. Call +966 5 4807 5738 for help starting a request.

We may ask for proportionate identity verification. Do not send passwords, authentication codes, card details or banking security codes.

What is reviewed and removed

We review account and profile information, saved addresses, private photos, preferences, saved pairs, bag contents and associated personal data. We assess reviews for deletion or anonymization and address access sessions and applicable provider records.

Pending orders, refunds, disputes and legal obligations may require limited records to be retained. We explain any exclusions, their purpose and applicable period, with restricted access. Backup copies expire through relevant retention and recovery schedules.

Timing and confirmation

We aim to acknowledge requests within 2 business days and respond within 30 calendar days, or the legally required period. We explain any lawful extension or additional verification and confirm the outcome when processing is complete.

A request does not immediately close your account, cancel an order or erase records. Uninstalling or signing out does not delete your account. Contact support to follow up.

Here to help.